Professional CAWI online surveys and CATI telephone research
We operate two online panels and a professional CATI studio in Warsaw.
We specialize in market research, evaluation studies, omnibus surveys, mystery calling and recruitment for qualitative research.
Panelists in online panels
CATI interviews 2017–2024
Completed research projects
CATI workstations
We specialize in market, social and consumer research. Our core data collection methods are CAWI online surveys and CATI telephone interviews.
Our team brings extensive experience gained at leading research companies, which we successfully apply to delivering even the most challenging research projects.
We welcome challenges — we have online panels with over 135,000 panelists and a CATI studio capable of conducting over 100,000 interviews per year.
We understand how important speed and reliability are in making business decisions. That is why we take a flexible approach to cooperation, always prioritizing excellent service.
We conduct CATI telephone interviews and CAWI online surveys. We operate two online panels and a CATI studio. This infrastructure allows us to carry out research on any nationwide sample in Poland.
We have extensive experience delivering research for both private and public sectors. We specialize in reaching hard-to-access respondent groups and conducting tracking studies. Our portfolio includes numerous evaluation studies, omnibus surveys, mystery calling projects and telephone recruitment for qualitative research (IDI, FGI, CLT).
We support your business by asking the right questions to your current or potential customers. We select a dedicated respondent group from one of our panels or build a custom panel specifically for you. Sample size and study type are tailored to your needs. Based on the methodology best suited to your research problem, we collect data and deliver exactly the information you need. Results are presented in your preferred format, ready for analysis.
Online surveys on our own panels. Respondents complete questionnaires online. Fast delivery, low cost, high flexibility and easy data analysis. Results from 24 hours.
Computer-assisted telephone interviews. Interviewers call respondents and ask questions from an electronic questionnaire. A fast, effective method with precise quality control.
Panel or telephone surveys enabling rapid data collection from a broad, representative, nationwide sample. A cost-effective solution.
We operate two online panels with over 135,000 panelists and a CATI studio with 100 workstations. We conduct research on any nationwide sample.
For those who shape marketing strategy in their organization or their clients' organizations. Regardless of the product category or type of services you deal with.
Also for those who have never conducted market research before, believing it to be expensive and complicated. It doesn't have to be. Our specialists will guide you through the entire process, optimizing solutions for your business.
At every stage you need high-quality information that dispels doubts about whether the direction you are heading will succeed in the consumer market and meet their needs.
With two panels featuring different recruitment profiles, we can provide a representative nationwide sample tailored to the specifics of each research project. Combining CAWI panels with a CATI studio enables mixed-mode research, increasing reach and data quality.
Open panel — registration via website.
A broad panelist base with diverse demographic profiles.
Ideal for consumer research, market studies and polls.
Panel with CATI telephone recruitment — higher quality profiles thanks to telephone verification. The ideal solution for research requiring precise sample selection.
We guarantee data quality through a multi-level control system: panelist identity verification, survey completion time monitoring, straightlining detection and inconsistent response identification. We regularly update demographic profiles and remove inactive users.
Our panels reflect the demographic structure of the Polish population in terms of gender, age, education, city size and region. This enables research on representative samples without the need for complex weighting.
On the research market since 2016 — hundreds of projects and partnerships with companies across various industries. That's how we know how to deliver reliable and valuable data.
"I am satisfied with the efficiency, timeliness, and quality represented by smartpanels.pl"
"The cooperation during projects went very well, and the team demonstrated timeliness, high professionalism, and expertise in research execution."
"We are satisfied with the efficiency, timeliness, and quality represented by SMARTPANELS.PL. We recommend SMARTPANELS.PL as a reliable partner in market research execution."
We have many years of experience in conducting online CAWI and telephone CATI research. We operate our own online panels with over 135,000 panelists and a CATI studio with 100 interviewer stations. All to deliver the highest quality data.
Have questions? Need a research quote? Get in touch with us.